中西 智陽

自己紹介

SUMMERY Providing strategic guidance to business owners of 300 SMEs. Managing relationships with key clients. Over 15 years of experience as a proficient software engineer. Leading and executing challenging and innovative projects. Proficient in leading independent projects aligned with SDGs. EXPERIENCE Amazon Web Services Japan G.G., Tokyo, Japan — Technical account manager Oct 2021 - peasant In charge of a major web distribution company for BtoB Lead serverless migration initiatives, driving significant monthly revenue growth. Successfully increased survey availability by 20 times through the transition from on-premises to serverless infrastructure. Service proposal and introduction support for Elemental series, Lambda, CloudFormation, CDK, etc. Leading Edge inc., Tokyo, Japan — Application Team Lead Mar 2020 - Sep 2021 Participated as a team lead in a new programming school business project. Participated in the KAGRA Project, a KDDI failure automatic recovery system construction project. Took a leadership role in the new participation project, significantly expanding vendor participation by 500% compared to Q1 to Q4 in 2020. Toshiba TEC Inc, Tokyo, Japan — Manager Jan 2007 - Apr 2016 Managed technical call center with 10,000 monthly calls and 100+ employees. Launched two call center departments for new customers. Revamped 300+ OJT materials, building a comprehensive training program. Enhanced call response quality, achieving 15% higher completion rate within 4 minutes and 90% primary call ratio. Awarded the prestigious 2015 Toshiba Group Call Response Contest Grand Prize. Webworks, Tokyo, Japan — Sr web director Jan 2004 - Jun 2007 Led the construction of over 300 SME EC sites. Directed site construction in collaboration with business owners. Catered to high-demand clients with complex project requirements. Monteroza inc, Tokyo, Japan — Restaurant manager Apr 1996 - Oct 2003 Managed the acquisition of the quality management system ISO9001 and the environmental management system ISO14001. PROJECTS KAGRA Project, Japan — Major telecommunications carrier failure automatic recovery system construction project Mar 2020 - Sep 2021 Spearheaded a 27-member application team as the team leader. Successfully executed a challenging service release within the designated timeframe, achieving 3x higher productivity than other teams within the vendor. Implemented cost-saving measures, reducing annual troubleshooting labor expenses by 2.7 billion yen compared to pre-release levels. Developed a robust coding policy, PPP + TDD, aligned with agile development principles to ensure high productivity. Implemented TDD and established a development review process. Streamlined the onboarding process for new project members, reducing the introduction period by over 70% from 90 days to 2 weeks to 1 month. This enabled rapid productivity and cost savings on training while facilitating team scalability. By implementing TDD across an expanding workforce, effectively maintained quality, achieved up to 90% reduction in test costs compared to other teams, and successfully reduced the bug rate per line by 80%. Cambodia Cacao Project, Cambodia — 6th industrialization products and ecosystem construction related to SDGs July 2016 - Jun 2018 Conducted extensive vegetation survey of non-cultivated cacao in Cambodia. Executed comprehensive cultivation tests, developed plans for sustained production expansion, organized transportation to Japan, and conducted final product prototyping.

職歴・学歴

アマゾンウェブサービスジャパン合同会社

スキル・経験

• クリエイティブディレクター
• 経営企画・経営戦略
• 法人営業
• 新規事業企画
• 戦略コンサルタント
• 事業企画
• プロダクトマネジメント
• プロジェクトマネジメント
• ディレクター
• AWS
• カスタマーサポート
• Webマーケティング
• UXデザイン
• UIデザイン
• SEO
• Python
• Java